Picture of a black hole

Strathclyde Open Access research that creates ripples...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of research papers by University of Strathclyde researchers, including by Strathclyde physicists involved in observing gravitational waves and black hole mergers as part of the Laser Interferometer Gravitational-Wave Observatory (LIGO) - but also other internationally significant research from the Department of Physics. Discover why Strathclyde's physics research is making ripples...

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Creating the great customer experience

Lemke, Fred (2010) Creating the great customer experience. In: 2010 Market Trends Seminar, 2010-01-19.

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

Keynote address at the 2010 Market Trends Seminar.