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Creating the great customer experience

Lemke, Fred (2010) Creating the great customer experience. In: 2010 Market Trends Seminar, 2010-01-19, San Diego.

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Abstract

Keynote address at the 2010 Market Trends Seminar.

Item type: Conference or Workshop Item (Keynote)
ID code: 34545
Keywords: customer care, relationship marketing , Marketing. Distribution of products
Subjects: Social Sciences > Commerce > Marketing. Distribution of products
Department: Strathclyde Business School > Marketing
Related URLs:
    Depositing user: Pure Administrator
    Date Deposited: 14 Nov 2011 13:02
    Last modified: 07 Dec 2013 13:48
    URI: http://strathprints.strath.ac.uk/id/eprint/34545

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