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An exploratory study of ‘close’ supplier-manufacturer relationships

Goffin, Keith and Lemke, Fred and Szwejczewski, Marek (2006) An exploratory study of ‘close’ supplier-manufacturer relationships. Journal of Operations Management, 24 (2). pp. 189-209. ISSN 0272-6963

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Abstract

Close relationships with selected suppliers can enable manufacturers to reduce costs, improve quality and enhance new product development. Although the advantages of close co-operation are widely acknowledged in the literature, the specific attributes of such relationships are not well understood. To address this gap, 39 managers responsible for purchasing were interviewed using a technique from psychology, which is particularly effective at uncovering the characteristics of relationships. This approach is innovative in the context of supplier management research and gave insights into how manufacturers expect more from their suppliers than just reliable deliveries of high-quality, well-priced parts and components. The results of the empirical research enhance our knowledge of the attributes of manufacturer–supplier relationships and also indicate how manufacturers can establish close relationships with selected suppliers. Overall, the study has established the viability of a new approach for understanding the complex topic of manufacturer–supplier partnerships.

Item type: Article
ID code: 34509
Keywords: repertory grid technique, partnerships, operations management, purchasing, supply management, Marketing. Distribution of products
Subjects: Social Sciences > Commerce > Marketing. Distribution of products
Department: Strathclyde Business School > Marketing
Related URLs:
    Depositing user: Pure Administrator
    Date Deposited: 09 Nov 2011 15:29
    Last modified: 07 Dec 2013 02:20
    URI: http://strathprints.strath.ac.uk/id/eprint/34509

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