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The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

The Department also includes the iSchool Research Group, which performs leading research into socio-technical phenomena and topics such as information retrieval and information seeking behaviour.

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Integrated performance measurement systems : implementation case studies

Bititci, Umit and Turner, Trevor and Carrie, Allan and Lutz, S (1998) Integrated performance measurement systems : implementation case studies. In: Strategic management of the manufacturing value chain. International Federation for Information Processing . Kluwer Academic Publishers, USA, pp. 177-184. ISBN 0412827107

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Abstract

Identifying a relevant and simple set of performance measures is a common problem faced by most companies. This paper presents the work done at University of Strathclyde to address this issue. The Integrated Performance Measurement System Reference Model and the associated Audit Method is introduced. Their use is described through three case studies