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The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

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Dynamics of performance measurement systems

Bititci, Umit (2000) Dynamics of performance measurement systems. International Journal of Operations and Production Management, 20 (5). pp. 692-704. ISSN 0144-3577

[img] Microsoft Word (Dynamics of Performance Measurement Systems)
Dynamics_of_PMS_IJOPM.doc - Accepted Author Manuscript

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Abstract

Begins by creating a vision for dynamic performance measurement systems and goes on to describe the background to the work. Develops a model for integrated and dynamic performance measurement systems. Provides a critical review of existing frameworks, models and techniques against the model. Identifies that current knowledge and techniques are sufficiently mature to create dynamic performance measurement systems. The use of the dynamic performance measurement system is illustrated through a case study. Concludes with a series of lessons highlighting further research and development needs.