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L'evaluation des services d'information des bibliotheques publiques : une approche holistique

McMenemy, D. and Buchanan, S. and Rooney-Browne, C. (2010) L'evaluation des services d'information des bibliotheques publiques : une approche holistique. Bulletin des bibliotheques de France (4). pp. 30-35.

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Abstract

Les trois coauteurs sont chercheurs au département informatique et sciences de l'information de l'université de Strathclyde de Glasgow, en Ecosse. David McMenemy et Christine Rooney ont dénoncé les travers d'une évaluation purement quantitative, en présentant une méthode de mesure de la qualité (Public library quality improvement matrix for Scotland) introduite, en 2007, dans les bibliothèques publiques