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Implementation of performance measurement systems : private and public sectors

Bititci, Umit and Cavalieri, Stefano and Cieminski, G (2005) Implementation of performance measurement systems : private and public sectors. Production Planning and Control, 16 (2). pp. 99-100.

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Since the mid-1980s, when we recognized that the traditional financially-oriented performance measurement systems no longer met the requirements of modern enterprises, we have seen a significant growth in research and development efforts concerning performance measurement by academics, consultants and practitioners, resulting in the emergence of various frameworks, tools and techniques for performance measurement.