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A study of information & knowledge generated during engineering design meetings

Conway, Alastair and Wodehouse, Andrew and Ion, William and Juster, Neal (2007) A study of information & knowledge generated during engineering design meetings. In: International Conference on Engineering Design (ICED), 2007-08-28.

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During the design process, there is a wealth of information generated, and although it may not be obvious at the time, this information can be extremely useful at a later instance when it may be no longer available. Many information capture solutions utilise tools such as video and media capture, incorporating the idea that if you capture all information then you will not miss anything. However, this creates another problem. Not all the information captured will be useful, therefore how can you distinguish the information that is useful from information that is not? The challenge many organisations face is how to capture and store valuable informal information in a way that is both simple and efficient, whilst remaining unobtrusive to the designers involved and without inhibiting the design activities. Through the undertaking of a series of case studies and test scenarios, it is possible to observe, identify and evaluate the various degrees of information and knowledge being generated and passed amongst design engineering teams whilst performing design activities in meeting situations. Using multi-media recording equipment and observation techniques, insight can be gained into the decision making process design engineering teams encounter during the course of a design project, and thus it is possible to evaluate where improved techniques can be applied to enhance the recording of information for re-use.