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Six Sigma implementation Framework for SMEs : a roadmap to manage and sustain the change

Kumar, Maneesh and Antony, Jiju and Tiwari, M.K. (2011) Six Sigma implementation Framework for SMEs : a roadmap to manage and sustain the change. International Journal of Production Research, 49 (18). pp. 5449-5467. ISSN 0020-7543

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Abstract

Although Six Sigma has been in business lexicon for more than 20 years, research has shown the need of practical implementation framework for successful deployment of Six Sigma, especially in the context of small and medium-sized enterprises (SMEs). This article proposes a Six Sigma implementation framework customised to the needs of SMEs by performing a critique of quality management frameworks/models for SMEs and drawing conclusion from the empirical research conducted over 3 years. If Six Sigma is poorly launched, it will be very difficult to reorganise and regain momentum. Though the framework was tested in three SMEs and revised, still its robustness needs to be checked and refined based on suggestions and comments from industry, practitioners and academics.

Item type: Article
ID code: 30707
Keywords: Six Sigma, framework, model, readiness, resilient, SME's, Manufactures, Strategy and Management, Management Science and Operations Research, Industrial and Manufacturing Engineering
Subjects: Technology > Manufactures
Department: Faculty of Engineering > Design, Manufacture and Engineering Management
Related URLs:
    Depositing user: Pure Administrator
    Date Deposited: 25 Oct 2011 16:20
    Last modified: 25 Apr 2014 05:05
    URI: http://strathprints.strath.ac.uk/id/eprint/30707

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