Conway, Alastair and Ion, William and Lynn, Andrew (2009) Knowledge Enhanced Notes (KEN). In: International Conference on Engineering Design 2009, 2009-08-24 - 2009-08-27, Stanford, California.
To aid the creation and through-life support of large complex engineering products, organisations are placing a greater emphasis on constructing complete and accurate records of design activities. Current documentary approaches are not sufficient to capture activities and decisions in their entirety and can lead to organisations revisiting and in some cases reworking design decisions in order to understand previous design episodes. This paper presents an overview of the challenges in creating accurate, re-usable records of synchronous design activities, enhancing the through-life support of engineering products, followed by the development of an information capture software system to address these challenges. The main objectives for the development of the Knowledge Enhanced Notes system are described followed by the techniques chosen to address the objectives, and finally a description of a use-case for the system. Whilst the focus of the KEN System was to aid the creation and through-life support of large complex engineering products through constructing complete and accurate records of design activities, the system is entirely generic in its application to synchronous activities.
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