Bolton, S.C. and Grugulia, I. and Vincent, S. and Leidner, R. (2010) The economy of feelings: Emotional labour, 'soft' skills and emotional intelligence at work. In: 28th Annual International Labour Process Conference, 2009-03-15 - 2009-03-17, Rutgers University, USA. (Unpublished)
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
This paper discusses the economy of feelings: Emotional labour, 'soft' skills and emotional intelligence at work. It was presented as a special stream at the 2010 Annual International Labour Process Conference.
| Item type: | Conference or Workshop Item (Paper) |
|---|---|
| ID code: | 28694 |
| Keywords: | emotional labour, workplace, labour process, emotional inteligence, workplace, Management. Industrial Management |
| Subjects: | Social Sciences > Industries. Land use. Labor > Management. Industrial Management |
| Department: | Strathclyde Business School > Management |
| Related URLs: | |
| Depositing user: | Ms Hilde Ann Quigley |
| Date Deposited: | 08 Nov 2010 15:02 |
| Last modified: | 04 Oct 2012 17:41 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/28694 |
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