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The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by Strathclyde researchers from the Department of Computer & Information Sciences involved in researching exciting new applications for mobile and smartphone technology. But the transformative application of mobile technologies is also the focus of research within disciplines as diverse as Electronic & Electrical Engineering, Marketing, Human Resource Management and Biomedical Enginering, among others.

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From patient to agent : collective practices and identity work in an emotional community

Dunnett, S. and Brownlie, D. and Hewer, P.A. (2011) From patient to agent : collective practices and identity work in an emotional community. Advances in Consumer Research, 38.

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Abstract

The diagnosis of serious illness creates a fissure from the known self. How do individuals cope with their new role as patients and how could healthcare services better-serve the ill? "Illness is the night-side of life, a more onerous citizenship. Everyone who is born holds dual citizenship, in the kingdom of the well and in the kingdom of the sick. Although we all prefer to use only the good passport, sooner or later each of us is obliged, at least for a spell, to identify ourselves as citizens of that other place." (Sontag 2002: 3)