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Dialogue expertise in man-machine systems

Weir, G.R.S. (1989) Dialogue expertise in man-machine systems. In: 8th European Annual Conference on Human Decision Making and Manual Control, 1989-06-12 - 1989-06-14.

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Abstract

The present paper considers the nature of interaction in man-machine systems with special attention to the role of dialogue. Based upon this understanding, a concept of 'dialogue expertise' is derived in a specific facility for mediation. In particular, it is the ability to mediate between user and system so as to (one way) map operator objectives onto system functions, and (the other way) express systems states in terms which are meaningful to the operator. This leads to the view that dialogue expertise is feasible in man-machine sytems through the use of functional separation in the design of interface systems.