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A framework for business continuity management

Gibb, F. and Buchanan, S. (2006) A framework for business continuity management. International Journal of Information Management, 26 (2). pp. 128-141. ISSN 0268-4012

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Abstract

An enterprise is exposed to risks - such as acts of terrorism, natural disasters and utility failure - which may disrupt operations, disaffect customers and compromise business credibility and revenue streams. Risk can also be introduced to an enterprise through changes - such as automation, down-sizing, process re-engineering or outsourcing of processes and services - each of which may also bring changes in the type of risk. This paper proposes a framework for the design, implementation and monitoring of a business continuity management programme within the context of an information strategy.