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Performance measurement : challenges for tomorrow

Bititci, Umit and Garengo, Patrizia and Dörfler, Viktor and Nudurupati, Sai (2012) Performance measurement : challenges for tomorrow. International Journal of Management Reviews, 14 (3). 305–327. ISSN 1460-8545

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This paper demonstrates that the context within which performance measurement is used is changing. The key questions posed are: Is performance measurement ready for the emerging context? What are the gaps in our knowledge? and Which lines of enquiry do we need to pursue? A literature synthesis conducted by a team of multidisciplinary researchers charts the evolution of the performance-measurement literature and identifies that the literature largely follows the emerging business and global trends. The ensuing discussion introduces the currently emerging and predicted future trends and explores how current knowledge on performance measurement may deal with the emerging context. This results in identification of specific challenges for performance measurement within a holistic systems-based framework. The principle limitation of the paper is that it covers a broad literature base without in-depth analysis of a particular aspect of performance measurement. However, this weakness is also the strength of the paper. What is perhaps most significant is that there is a need for rethinking how we research the field of performance measurement by taking a holistic systems-based approach, recognizing the integrated and concurrent nature of challenges that the practitioners, and consequently the field, face.

Item type: Article
ID code: 26991
Keywords: performance measurement, performance management, Management. Industrial Management, Strategy and Management, Decision Sciences(all), Management of Technology and Innovation
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department: Faculty of Engineering > Design, Manufacture and Engineering Management
Technology and Innovation Centre > Continuous Manufacturing and Crystallisation (CMAC)
Strathclyde Business School > Management Science
Depositing user: Dr Marisa K Smith
Date Deposited: 02 Nov 2010 10:17
Last modified: 02 Oct 2015 20:21
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