Mohamed, R. and Ferguson, J.D. and Elsweiler, D. and MacCormick, A. and Wilson, J. and Weir, G.R.S. (2004) BulB - visualizing bulletin board activity. In: Proceedings of the 6th International Conference on Enterprise Information Systems, 2004-04-14 - 2004-04-17, Porto, Portugal.
Visualisation is well known as an effective means of enriching user interaction with complex systems. Recent research with online communities has considered the application of visualisation tool support, with the intention of further improving communication between community members. This paper reviews existing work in this area with specific reference to the application of visualisation to improve user interaction within online forums such as bulletin boards. The paper then outlines work undertaken by the authors to develop a second-generation visualisation tool - 'BulB'.
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