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Exploring memory in email refinding

Elsweiler, D. and Baillie, M. and Ruthven, I. (2008) Exploring memory in email refinding. ACM Transactions on Information Systems, 26 (4). 21:1-21:36. ISSN 1046-8188

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Abstract

Human memory plays an important role in personal information management (PIM). Several scholars have noted that people refind information based on what they remember and it has been shown that people adapt their management strategies to compensate for the limitations of memory. Nevertheless, little is known about what people tend to remember about their personal information and how they use their memories to refind. The aim of this article is to increase our understanding of the role that memory plays in the process of refinding personal information. Concentrating on email re-finding, we report on a user study that investigates what attributes of email messages participants remember when trying to refind. We look at how the attributes change in different scenarios and examine the factors which impact on what is remembered.

Item type: Article
ID code: 19462
Keywords: human factors, email refinding, information refinding, memory, user study, Electronic information resources, Business, Management and Accounting(all), Information Systems, Computer Science Applications
Subjects: Bibliography. Library Science. Information Resources > Information resources > Electronic information resources
Department: Faculty of Science > Computer and Information Sciences
Related URLs:
    Depositing user: Strathprints Administrator
    Date Deposited: 08 Jun 2010 12:16
    Last modified: 05 Sep 2014 02:35
    URI: http://strathprints.strath.ac.uk/id/eprint/19462

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