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World class computing and information science research at Strathclyde...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

The Department also includes the iSchool Research Group, which performs leading research into socio-technical phenomena and topics such as information retrieval and information seeking behaviour.

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Exploring memory in email refinding

Elsweiler, D. and Baillie, M. and Ruthven, I. (2008) Exploring memory in email refinding. ACM Transactions on Information Systems, 26 (4).

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Abstract

Human memory plays an important role in personal information management (PIM). Several scholars have noted that people refind information based on what they remember and it has been shown that people adapt their management strategies to compensate for the limitations of memory. Nevertheless, little is known about what people tend to remember about their personal information and how they use their memories to refind. The aim of this article is to increase our understanding of the role that memory plays in the process of refinding personal information. Concentrating on email re-finding, we report on a user study that investigates what attributes of email messages participants remember when trying to refind. We look at how the attributes change in different scenarios and examine the factors which impact on what is remembered.