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World class computing and information science research at Strathclyde...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

The Department also includes the iSchool Research Group, which performs leading research into socio-technical phenomena and topics such as information retrieval and information seeking behaviour.

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Editorial note for the special issue on 'effective decision support to implement lean and six sigma methodologies in the manufacturing and service sectors'

Tiwari, M.K. and Antony, J. and Montgomery, D.C. (2008) Editorial note for the special issue on 'effective decision support to implement lean and six sigma methodologies in the manufacturing and service sectors'. International Journal of Production Research, 46 (23). pp. 6563-6566. ISSN 0020-7543

Full text not available in this repository. Request a copy from the Strathclyde author

Abstract

Increasing complexity of products and processes with simultaneous high performance requirements place unprecedented challenges and opportunities on the sustainable development of organizations. Any enterprise is required to regularly review its activities and planning to deal with the fiercely competitive, rapidly changing and dynamically shrinking world market. Owing to these changes, focus has now been shifted from selling the product or services to capturing the voice of the customer most satisfactorily.