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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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Editorial note for the special issue on 'effective decision support to implement lean and six sigma methodologies in the manufacturing and service sectors'

Tiwari, M.K. and Antony, J. and Montgomery, D.C. (2008) Editorial note for the special issue on 'effective decision support to implement lean and six sigma methodologies in the manufacturing and service sectors'. International Journal of Production Research, 46 (23). pp. 6563-6566. ISSN 0020-7543

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

Increasing complexity of products and processes with simultaneous high performance requirements place unprecedented challenges and opportunities on the sustainable development of organizations. Any enterprise is required to regularly review its activities and planning to deal with the fiercely competitive, rapidly changing and dynamically shrinking world market. Owing to these changes, focus has now been shifted from selling the product or services to capturing the voice of the customer most satisfactorily.