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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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Using simulation to evaluate e-business process implementations

Ball, P.D. and Albores, Pavel and MacBryde, Jillian C. (2003) Using simulation to evaluate e-business process implementations. In: Computer-aided production engineering 2003. Professional Engineering Publishing, Bury-St-Edmunds, United Kingdom, pp. 319-326. ISBN 9781860584046

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Abstract

E-business adoption within companies appears to be driven by high level justification and 'me too' attitudes rather than from detailed investigation and assessment of the operational benefits. This paper argues the need to perform this detailed investigation and proposes the use of discrete event simulation as a tool for this analysis. Case studies from two small to medium enterprises illustrate features of simulation tools required that could improve the evaluation of e-business process implementations. Results from the case studies show the effect of e-business process implementations on the dynamics of the business whilst demonstrating the greater understanding of the dynamic performance that can be gained.