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Using simulation to evaluate e-business process implementations

Ball, P.D. and Albores, Pavel and MacBryde, Jillian C. (2003) Using simulation to evaluate e-business process implementations. In: Computer-aided production engineering 2003. Professional Engineering Publishing, Bury-St-Edmunds, United Kingdom, pp. 319-326. ISBN 9781860584046

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Abstract

E-business adoption within companies appears to be driven by high level justification and 'me too' attitudes rather than from detailed investigation and assessment of the operational benefits. This paper argues the need to perform this detailed investigation and proposes the use of discrete event simulation as a tool for this analysis. Case studies from two small to medium enterprises illustrate features of simulation tools required that could improve the evaluation of e-business process implementations. Results from the case studies show the effect of e-business process implementations on the dynamics of the business whilst demonstrating the greater understanding of the dynamic performance that can be gained.

Item type: Book Section
ID code: 18248
Keywords: discrete event simulation, e-business, small to medium enterprises, e-business process implementation, business dynamics, Management. Industrial Management
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department: Strathclyde Business School > Management Science
Faculty of Engineering > Design, Manufacture and Engineering Management
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    Depositing user: Strathprints Administrator
    Date Deposited: 18 May 2010 10:34
    Last modified: 17 Jul 2013 13:29
    URI: http://strathprints.strath.ac.uk/id/eprint/18248

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