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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including those from the School of Psychological Sciences & Health - but also papers by researchers based within the Faculties of Science, Engineering, Humanities & Social Sciences, and from the Strathclyde Business School.

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Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow

Warhurst, C. and Nickson, D.P. and Witz, A. and Cullen, A.M. (2000) Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow. Services Industries Journal, 20 (3). pp. 1-18. ISSN 0264-2069

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Abstract

This article discusses the aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow.