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Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow

Warhurst, C. and Nickson, D.P. and Witz, A. and Cullen, A.M. (2000) Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow. Services Industries Journal, 20 (3). pp. 1-18. ISSN 0264-2069

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Abstract

This article discusses the aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow.