Evanschitzky, H. and Prykop, C. (2008) The role of the sales employee in securing business customers satisfaction: a multilevel study. In: Academy of Marketing Science Annual Conference, 1900-01-01, Vancouver.
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
This conference is about the role of the sales employee in securing business customers satisfaction.
| Item type: | Conference or Workshop Item (Paper) |
|---|---|
| ID code: | 15808 |
| Keywords: | sales, business, customer satisfaction, Commerce, Social Sciences (General) |
| Subjects: | Social Sciences > Commerce Social Sciences > Social Sciences (General) |
| Department: | Strathclyde Business School > Marketing |
| Related URLs: | |
| Depositing user: | Mrs Jan Whiteford |
| Date Deposited: | 08 Mar 2010 15:01 |
| Last modified: | 04 Oct 2012 17:28 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/15808 |
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