The role of the sales employee in securing business customers satisfaction: a multilevel study

Evanschitzky, H. and Prykop, C. (2008) The role of the sales employee in securing business customers satisfaction: a multilevel study. In: Academy of Marketing Science Annual Conference, 1900-01-01.

Abstract

This conference is about the role of the sales employee in securing business customers satisfaction.

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	15808
  Dates:	Date Event May 2008 Published
  Subjects:	Social Sciences > Commerce Social Sciences > Social Sciences (General)
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Mrs Jan Whiteford
  Date deposited:	08 Mar 2010 15:01
  Last modified:	09 Apr 2024 05:17
  Related URLs:	Event
  URI:	https://strathprints.strath.ac.uk/id/eprint/15808