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The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including by researchers from the Department of Computer & Information Sciences involved in mathematically structured programming, similarity and metric search, computer security, software systems, combinatronics and digital health.

The Department also includes the iSchool Research Group, which performs leading research into socio-technical phenomena and topics such as information retrieval and information seeking behaviour.

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Just like the elves in Harry Potter : room attendants in UK hotels

Dutton, E. and Warhurst, C. and Lloyd, C. and James, S. and Commander, J. and Nickson, D.P. (2008) Just like the elves in Harry Potter : room attendants in UK hotels. In: Low Wage Work in the UK. Russell Sage, New York, pp. 97-130. ISBN 9780871545633

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Abstract

Low-Wage Work in the United Kingdom explains why the current level of low-paying work remains one of the highest in Europe. The authors argue that the failure to deal with low pay reflects a policy approach which stressed reducing poverty, but also centers on the importance of moving people off benefits and into work, even at low wages. This chapter focuses on the pay and conditions of room attendants in UK hotels.