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Recruitment and selection practices, person–brand fit and soft skills gaps in service organizations : The benefits of institutionalized informality

Hurrell, Scott A. and Scholarios, Dora (2011) Recruitment and selection practices, person–brand fit and soft skills gaps in service organizations : The benefits of institutionalized informality. In: Branded Lives. Edward Elgar Publishing, Cheltenham, pp. 108-127. ISBN 9781849800921

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Abstract

Explains recruitment and selection practices, person-brand fit and skills gaps in service organisations.