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Manage processes: what are they?

Bititci, U. and Ackermann, F. and Ates, Aylin and Davis, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, David and Maguire, Catherine and Van Der Meer, R.B. and Shafti, F. and Bourne, M. (2008) Manage processes: what are they? Working paper. University of Strathclyde, Glasgow, UK.

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Motivated by earlier works on business process management in general and manage processes in particular, this paper seeks to understand the current state of knowledge on manage-processes and propose a research agenda that would lead to a better understanding of manage-processes. Our curiosity is motivated by the belief that the capabilities and competencies of manage processes are critical to sustaining competitive advantage. A point further elaborated in our discussions and conclusions.