Strathprints logo
Strathprints Home | Open Access | Browse | Search | User area | Copyright | Help | Library Home | SUPrimo

The process of managing performance: an inductive model

Mackay, D. and Bititci, U. and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Maguire, C. and Shafti, F. and Van Der Meer, R.B. (2008) The process of managing performance: an inductive model. In: 15th International Euroma Conference, 2008-06-15 - 2008-06-18, University of Groningen, Netherlands.

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

This paper proposes a model of the performance management process from a process thinking perspective. Developed as part of the pilot phase of a multi-disciplinary research project into the nature and importance of management processes, a performance management model is proposed which is grounded in practice. Data about actual performance management processes employed by 10 Scottish manufacturing organisations was gathered by case study (semi-structured interviews, secondary data, desk research, direct observation). A mixed methods approach incorporating taxonomical methods employed by applied psychology in interpreting large amounts of qualitative data was used to structure and make sense of the findings. The data was then synthesised into the preliminary process model which, with refinement and the development of complementary tools, should provide a useful point of departure for organisations seeking to assess and improve the efficiency and effectiveness of their management processes.

Item type: Conference or Workshop Item (Paper)
ID code: 15606
Keywords: managing performance, performance management model, Management. Industrial Management
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department: Strathclyde Business School > Management Science
Faculty of Engineering > Design, Manufacture and Engineering Management
Strathclyde Business School > Human Resource Management
Related URLs:
Depositing user: Mrs Caroline Sisi
Date Deposited: 22 Feb 2010 11:54
Last modified: 06 Sep 2014 16:55
URI: http://strathprints.strath.ac.uk/id/eprint/15606

Actions (login required)

View Item