Taylor, P. (2010) 'The globalization of service work: analyzing the transnational call centre value chain'. In: Working Life: Renewing Labour Process Analysis. Palgrave Macmillan, Basingstoke, pp. 244-268. ISBN 13-978020222236
![[img]](http://strathprints.strath.ac.uk/style/images/fileicons/application_msword.png) | Microsoft Word (Labour_Process_Theory_Book_Chapter_22_September[1].doc) Download (146Kb) |
| Item type: | Book Section |
|---|---|
| ID code: | 15330 |
| Keywords: | Social Sciences (General) |
| Subjects: | Social Sciences > Social Sciences (General) |
| Department: | Strathclyde Business School > Human Resource Management |
| Related URLs: | |
| Depositing user: | Professor Philip Taylor |
| Date Deposited: | 04 Feb 2010 10:44 |
| Last modified: | 12 Mar 2012 11:01 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/15330 |
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