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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including those from the School of Psychological Sciences & Health - but also papers by researchers based within the Faculties of Science, Engineering, Humanities & Social Sciences, and from the Strathclyde Business School.

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Old ambiguities and new developments : exploring the emotional labour process

Bolton, Sharon C. (2010) Old ambiguities and new developments : exploring the emotional labour process. In: Working life. Critical Perspectives on Work and Employment . Palgrave, London, pp. 205-211. ISBN 0230222234

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Abstract

Labour process theory is consolidated in Working Life to develop a credible account of the relationships between capitalist political economy, work systems and the strategies and practices of actors in the employment relationship. Beyond this, the book explores the future of labour process analysis.