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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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Old ambiguities and new developments : exploring the emotional labour process

Bolton, Sharon C. (2010) Old ambiguities and new developments : exploring the emotional labour process. In: Working life. Critical Perspectives on Work and Employment . Palgrave, London, pp. 205-211. ISBN 0230222234

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Abstract

Labour process theory is consolidated in Working Life to develop a credible account of the relationships between capitalist political economy, work systems and the strategies and practices of actors in the employment relationship. Beyond this, the book explores the future of labour process analysis.