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La morfina, L'umanita'e me: esperienze dal padiglione 8

Bolton, Sharon C. (2009) La morfina, L'umanita'e me: esperienze dal padiglione 8. In: Le Emozioni Nell' Organizzazione. Rafaello Cortina Edizioni, Milano. ISBN 978-88-6030-253-3

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The novelty of the text is to propose an updated summary of studies on the relationship between emotions and power. The central idea is that, within organisations, emotions are represented in favor of an audience - leaders, collaborators, colleagues, customers, competitors - which in turn tends to influence, impress and frighten. Through a series of case studies a display of joy, fear, boredom, anxiety, embarrassment is used to support or, conversely, to destabilize the power and therefore the order of organisation.