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To outsource or not to outsource!

Bititci, Umit S and Walls, Lesley and Geraghty, Kathleen and Attri, Hitesh (2008) To outsource or not to outsource! Journal of Operations Management, 34 (1). pp. 9-17. ISSN 0272-6963

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Abstract

In this article we will take a look at the phenomena of outsourcing as an overarching business concept that is, in short, about contracting of a specific bit of our business to a third part organisation. Consequently, outsourcing is a natural part of the make, share or buy continuum, as illustrated in Figure 1. We would, therefore, argue that outsourcing is not a new business phenomena as it has been commonly practiced since the early times of industrialisation, even though recently it has been enjoying renewed attention fuelled by the globalising forces.