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Building dynamic capabilities through operations strategy: an empirical example

Mackay, David and Ter Wijlen, Edwin D. and Mendibil, Kepa and Mantel, Ronald J. (2009) Building dynamic capabilities through operations strategy: an empirical example. In: European operations management association, 2009-06-14 - 2009-06-17.

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Abstract

This paper suggests that the implementation of an effective operations strategy process is one of the necessary antecedents to the development of dynamic capabilities within an organisation and that once established, dynamic capabilities and operations strategy process settle into a symbiotic relationship. Key terms and a model of operations strategy process are proposed from literature as a framework for analysing data from a longitudinal case study with a UK based manufacturer of construction materials.