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Process of managing performance: An inductive model

Mackay, David (2008) Process of managing performance: An inductive model. In: Euroma 2008, 2008-06-15 - 2008-06-18, Gronigen, The Netherlands.

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Abstract

This paper proposes a model of the performance management process from a process thinking perspective. Developed as part of the pilot phase of a multi-disciplinary research project into the nature and importance of management processes, a performance management model is proposed which is grounded in practice. Data about actual performance management processes employed by 10 Scottish manufacturing organisations was gathered by case study (semi-structured interviews, secondary data, desk research, direct observation). A mixed methods approach incorporating taxonomical methods employed by applied psychology in interpreting large amounts of qualitative data was used to structure and make sense of the findings. The data was then synthesised into the preliminary process model which, with refinement and the development of complementary tools, should provide a useful point of departure for organisations seeking to assess and improve the efficiency and effectiveness of their management processes.

Item type: Conference or Workshop Item (Paper)
ID code: 13774
Keywords: performance management process, managing performance, management processes, Management. Industrial Management
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department: Faculty of Engineering > Design, Manufacture and Engineering Management
Depositing user: Mr D. Mackay
Date Deposited: 21 Jan 2010 09:52
Last modified: 26 Mar 2015 21:21
URI: http://strathprints.strath.ac.uk/id/eprint/13774

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