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Open Access research that challenges the mind...

The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including those from the School of Psychological Sciences & Health - but also papers by researchers based within the Faculties of Science, Engineering, Humanities & Social Sciences, and from the Strathclyde Business School.

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Hospitality as a human phenomenon : host-guest relationships in a post-conflict setting

Causevic, S. and Lynch, P.A. (2009) Hospitality as a human phenomenon : host-guest relationships in a post-conflict setting. Tourism and Hospitality Planning and Development, 6 (2). pp. 121-132. ISSN 1479-053X

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Abstract

This article explores relationships between the diaspora and new hosts in the context of the post-conflict setting of Bosnia and Herzegovina. The complexity of this particular relationship cannot be conceptualised through the commercial lens of the host-guest relationship due to the transformability of the roles of the hosts and the guests in this particular context. The host-guest relationship is a social phenomenon. The study therefore suggests conceptualising host-guest relationships through the hospitality social lens framework. The study adotps a critical theory perspective, which creates emancipatory knowledge, giving voice to those themes and issues usually overlooked and marginalised, i.e. understanding host-guest relationships as a social phenomenon, not just a commerical transaction. This study recovers some of those marginalised perspectives through the interviews conducted with tourism decision makers in Bosnia and Herzegovina and overt participant observations of the guided tours in which the Bosnian diaspora took part.