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On telling stories but hearing snippets: sense-taking from presentations of practice

Huxham, Chris and Sims, David and Beech, Nic (2009) On telling stories but hearing snippets: sense-taking from presentations of practice. Organization, 16 (3). pp. 371-388. ISSN 1350-5084

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Abstract

The practice of inviting managers and leaders to make formal presentations telling the story of their experience to others is widespread. In this article we explore these as a way of looking at how audiences learn and change from stories they are told. We considered a range of speakers from high profi le 'circuit speakers' to little known 'experience sharers'. We develop a conceptualization of the way members of an audience learn from the stories that are told by speakers. We started from the expectation that people would feel that they had learned most from stories that came over as 'factual description', with causal connections, attributed agency and intentional acts. Our investigation, however, found that people remembered, and said that they had changed because of, stories that were rich in 'decorative' detail but which had little practical detail on what the speaker actually did or why. What was retained by audience members were snippets of a story which could be reconstituted later by the listener for their own purposes.

Item type: Article
ID code: 13449
Keywords: imagination, learning, narrative, public presentations, storytelling, Management. Industrial Management, Business, Management and Accounting(all), Strategy and Management, Management of Technology and Innovation
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department: Strathclyde Business School > Strategy and Organisation
Strathclyde Business School > Graduate School of Business
Related URLs:
    Depositing user: Ms Hilde Ann Quigley
    Date Deposited: 06 Jan 2010 15:09
    Last modified: 04 Sep 2014 23:17
    URI: http://strathprints.strath.ac.uk/id/eprint/13449

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