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Emotion Management in the Workplace

Bolton, S.C. (2005) Emotion Management in the Workplace. Management, Work and Organisations . Palgrave. ISBN 0-333-99017-X

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Abstract

The work explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives while also acknowledging the subjective experiences of its members. The key strength of this text lies in its critical approach and labor-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at the undergraduate and postgraduate levels.

Item type: Book
ID code: 13304
Keywords: emotion, emotional labour, workplace emotion, organisations, human resource management, Management. Industrial Management, Sociology
Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Social Sciences > Sociology
Department: Strathclyde Business School > Strategy and Organisation
Related URLs:
Depositing user: Professor Sharon C Bolton
Date Deposited: 09 Nov 2009 15:13
Last modified: 17 Jul 2013 14:30
URI: http://strathprints.strath.ac.uk/id/eprint/13304

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